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We will answer your questions wholeheartedly!

General Questions

Here you can learn about the company as a whole, services, mission, etc.

What payment methods do you support?

T/T, AliPay, Wechat, Paypal, Westunion and other payment channels are supported. Currently, orders below 5,000USD require 100% In Advance, and orders between 5,000~20,000USD can support 50% advance payment and 50% in advance. Pay before delivery. 20000~

How many days does it take to produce cardan shafts?

If it is a lightweight SWC cardan shaft, it usually takes 15 to 20 working days to provide it. If it is a heavy-duty SWC cardan shaft, it will take 60 to 100 working days. Please confirm with sales for specific circumstances.

Can you provide 2D/3D drawings of the cardan shaft?

Yes, CAD drawings and 3D drawings will be provided 2-3 days after placing the order.

Sales Questions

Includes sales issues related to purchasing, pricing, wholesale policies, etc.

How is your bearing price calculated?

The price of bearings depends on the brand, model and quantity. You can view specific pricing information on the product page, or contact our sales team for a quote.

Can you provide bearing samples?

Yes, we can provide bearing samples. Please contact the sales team to learn more about the sample request process and associated fees.

Are there any wholesale discounts?

Yes, we offer wholesale discounts, and the specific discount standards can be negotiated when purchasing in bulk. Please contact our sales team for details.

After Purchase Questions

For issues such as order status and product quality after purchase.

What should I do if the goods received are damaged?

When you receive the goods, please check the packaging and products immediately. If you find damage, please take photos and contact our customer service immediately and we will assist you to resolve the issue.

Can I track logistics information on the website?

Yes, once your order is shipped, you can check the logistics information in your account. We will also provide the relevant tracking number via email.

Getting Started Questions

Provide information on how to get started with a product or service, including installation, usage advice, and technical support.

How to correctly install and maintain bearings?

On our technical support page you can find detailed guides on bearing installation and maintenance. If you have further questions, please feel free to contact our technical support team.

How to choose the bearing model suitable for me?

If you are not sure which bearing model to choose, it is recommended that you contact our sales team, who will provide professional advice based on your application needs.

What are the common application scenarios of bearings?

Bearings are widely used in various mechanical equipment, including automobiles, motors, industrial equipment, etc. For more information on bearing applications, please review our technical documentation or contact our technical support team.

I encountered technical problems when using bearings, what should I do?

If you encounter technical problems during use, please do not hesitate to contact our technical support team. They will provide professional technical help as soon as possible to ensure the normal operation of your equipment.

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